Last updated: 11th July 2026
Barnstaple Driving School respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information we collect, how we use it, and your rights.
Who We Are
Barnstaple Driving School provides manual and automatic driving lessons in Barnstaple and the surrounding North Devon area.
Website: https://barnstapledrivingschool.co.uk
If you have any questions about this Privacy Policy, please contact us using the details on our Contact page.
What Information We Collect
We may collect personal information when you:
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complete an enquiry form on our website
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contact us by phone, text, WhatsApp or email
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book or enquire about driving lessons
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interact with our website
This may include:
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your name
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email address
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phone number
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lesson type or driving experience
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message/enquiry details
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any other information you choose to provide
We also use website analytics tools, such as Google Analytics 4, which may collect information about how visitors use our website. This may include pages visited, approximate location, device type, browser type and general website usage data.
How We Use Your Information
We use your information to:
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respond to your enquiry
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provide information about driving lessons
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arrange or discuss lesson bookings
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keep records of enquiries and communications
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improve our website and services
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monitor website performance and visitor activity through analytics
We do not sell your personal information.
Lawful Basis for Using Your Information
We use your personal information where we have a lawful reason to do so, including:
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Contract or pre-contract steps — when you enquire about or book driving lessons
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Legitimate interests — to respond to enquiries, manage our business and improve our services
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Consent — where required, such as for optional analytics cookies or any marketing communications
Contact Forms
When you submit an enquiry form on our website, the information you provide is used to respond to your message and help with your driving lesson enquiry.
Form submissions may also be stored securely within our website admin area and/or sent to us by email.
Please do not send sensitive personal information through the contact form unless it is necessary for your enquiry.
Google Analytics 4
We use Google Analytics 4 to understand how people use our website and to help improve the website over time.
Google Analytics may collect information such as:
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pages visited
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time spent on the website
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device and browser information
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approximate location
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how visitors found the website
Google Analytics data is used in an aggregated way and does not directly identify you to us.
Where required, analytics cookies will only be used after you have given consent through our cookie banner.
Cookies
Our website uses cookies and similar technologies.
Cookies are small files placed on your device to help the website work properly, remember preferences, improve performance, and understand how visitors use the site.
We may use:
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Essential cookies — needed for the website to function properly
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Analytics cookies — used to understand website traffic and performance, such as Google Analytics 4
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Preference cookies — used to remember your choices, such as cookie settings
You can manage your cookie preferences through the cookie banner on our website. You can also control or delete cookies through your browser settings.
Who We Share Information With
We may share limited personal information with trusted service providers where necessary to operate our website and respond to enquiries.
This may include:
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website hosting providers
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email service providers
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website form/plugin providers
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analytics providers, such as Google Analytics
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professional advisers, if required
We only share information where necessary and do not sell personal data to third parties.
How Long We Keep Your Information
We only keep personal information for as long as necessary.
Enquiry information is usually kept for a reasonable period so we can manage enquiries, follow up with potential pupils, and keep basic business records.
If you become a pupil, we may keep relevant lesson and communication records for longer where needed for business, legal or accounting purposes.
How We Keep Your Information Safe
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.
This includes using secure website hosting, password-protected systems, and appropriate website security measures.
Your Rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
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access the personal information we hold about you
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ask us to correct inaccurate information
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ask us to delete your information
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object to how we use your information
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ask us to restrict how we use your information
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withdraw consent where we rely on consent
To exercise your rights, please contact us using the details on our Contact page.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
Website: https://ico.org.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “last updated” date.